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On-Site Service in Toluca, Mexico City & Querétaro (+52) 55-2780-7757 contacto@neurolake.com.mx
AI Solutions by Industry

Banking & Finance

We transform risk management, fraud detection, and customer experience with AI and advanced analytics.

The Challenge

Financial sector challenges

Rising fraud

Fraudulent transactions evolve faster than traditional rule-based detection systems can keep up with.

Slow risk assessment

Evaluating credit applications takes days or weeks, losing customers to fintech competitors.

CNBV regulatory compliance

Generating regulatory reports consumes enormous resources and the risk of error is high.

Customer churn

You have no visibility into which customers are at risk of leaving before it's too late.

Costly customer service

Call centers overwhelmed with repetitive inquiries that could be automated.

Data silos

Core banking, CRM, digital channels, and branches don't share a unified customer view.

Our Solutions

Technologies that transform your institution

We combine world-class data platforms with AI to solve the most critical challenges in the financial sector.

Microsoft Fabric

Unified platform with banking-grade security

Microsoft Fabric delivers encryption at rest and in transit, SOC 2 compliance, and certifications required by the financial sector. Consolidate data from core banking, CRM, and digital channels into OneLake.

  • OneLake: 360° customer view from all data sources
  • Synapse: Processing millions of transactions
  • Power BI: Automated regulatory reporting
USE CASE
Automated CNBV Reporting

We automate the generation of regulatory reports R01, R04, R10 and others required by CNBV. 80% reduction in preparation time and elimination of manual errors.

Data Factory Power BI Scheduled Refresh
Google BigQuery

Real-time fraud detection

BigQuery processes millions of transactions per second to detect fraud patterns in real time. ML models identify anomalies that traditional rule-based systems cannot detect.

  • BigQuery ML: Anomaly detection models
  • Streaming: Transaction analysis in milliseconds
  • Vertex AI: Advanced credit scoring models
USE CASE
AI-Powered Credit Scoring

ML models that assess credit risk in minutes, not days. We leverage alternative data (transactional behavior, digital activity) for financial inclusion.

BigQuery ML AutoML Tables Feature Store
Looker Studio & Looker

Executive and operational dashboards

Looker enables consistent metrics from the CEO to the branch manager. Data governance ensures everyone sees the same numbers.

  • LookML: A single definition for financial metrics
  • Row-Level Security: Each branch sees only its own data
  • Alerts: KPI out-of-range notifications
USE CASE
Churn Prediction (Customer Attrition)

Dashboards displaying churn probability per customer with recommended actions. Your team knows exactly who to call today to retain them.

Looker Actions Embedded Analytics
OpenAI & Digital Agents

Intelligent banking assistants 24/7

We build AI agents that serve customers via WhatsApp, web, and mobile app. They resolve balance inquiries, transaction queries, and escalate to a human only when necessary.

  • Authentication: Secure identity verification
  • Transactions: Account inquiries and basic operations
  • Advisory: Personalized product recommendations
USE CASE
Virtual Banking Assistant

A chatbot that resolves 70% of inquiries without human intervention. Available 24/7 on WhatsApp and mobile app.

Regulatory Compliance

Security and regulation guaranteed

CNBV

Automated regulatory reporting

LFPDPPP

Personal data protection

SOC 2 Type II

Certified infrastructure

PCI DSS

Secure card data handling

Results

Impact on your institution

-85%

Reduction in late-detected fraud

-70%

Credit assessment turnaround time

-50%

Customer service costs

+25%

At-risk customer retention

Ready to modernize your institution?

Schedule a confidential session where we analyze your specific challenges and show you how AI can transform your operations.

Schedule a Confidential Session

NEUROLAKE

Bringing intelligence to your data architecture. Experts in AI, Cloud, and Analytics for regional industry.

Contact
Toluca, Mexico City, Querétaro contacto@neurolake.com.mx +(52) 55-2780-7757
Technologies
Microsoft Fabric BigQuery Power BI Looker OpenAI Azure GCP
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Toluca, State of Mexico, Mexico