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On-Site Service in Toluca, Mexico City & Querétaro (+52) 55-2780-7757 contacto@neurolake.com.mx
AI Solutions by Industry

Retail & Commerce

Transform the shopping experience with demand forecasting, personalization, and omnichannel analytics.

The Challenge

Modern retail challenges

Unbalanced inventory

Overstocked on some products, out of stock on others. Dead inventory ties up capital and warehouse space.

Unpredictable demand

You don't know which products will fly off the shelves next week. Promotions and seasonal shifts catch you off guard.

Anonymous customers

You don't know your customers. Without behavioral data, you can't personalize offers or build loyalty.

Disconnected channels

Physical stores, e-commerce, marketplace, and app don't share data. Customers get a fragmented experience.

Inefficient pricing

Price changes are manual and slow. You can't optimize margins because you lack visibility into price elasticity.

Aggressive competition

Amazon, Mercado Libre, and digital-native retailers respond in real time. How do you compete without data?

Our Solutions

Technologies that transform your business

We combine world-class data platforms with AI to turn every transaction into a growth opportunity.

Microsoft Fabric

Unified platform for omnichannel retail

Microsoft Fabric unifies in-store, e-commerce, marketplace, and app sales into a single data lake. Get a 360° customer view regardless of where they shop.

  • OneLake: A single repository for all channels
  • Real-Time Hub: Live sales from every POS
  • Power BI: Sales dashboards by store and category
USE CASE
Omnichannel Customer 360

We unify in-store, web, and app purchase history to build a complete customer profile. Know that the customer who buys online also visits your physical store.

Data Factory Dataverse Dynamics 365
Google BigQuery

Demand forecasting with machine learning

BigQuery processes millions of historical transactions to predict which products will sell next week. Optimize purchasing and reduce dead inventory.

  • BigQuery ML: Demand forecasting by SKU
  • Vertex AI: Personalized recommendations
  • Gemini: Trend analysis with natural language
USE CASE
Store-Level Demand Forecasting

ML models that predict demand 4–8 weeks ahead factoring in seasonality, promotions, weather, and local events. Each store receives its own tailored forecast.

Time Series ARIMA+ Feature Store
Looker Studio & Looker

Sales and store performance dashboards

Looker empowers every store manager to see their performance in real time, while corporate headquarters gets the consolidated view. Consistent metrics across the entire chain.

  • LookML: A single definition for all retail KPIs
  • Row-Level Security: Each store sees only its own data
  • Mobile: Dashboards on the sales floor
USE CASE
Category & Store Performance

Dashboards displaying sales vs. target, margin, turnover, and sell-through by category, store, and sales associate. Alerts triggered when a metric drops.

Looker Explores Scheduled Alerts
OpenAI & Digital Agents

Sales assistants and customer service agents

We build AI agents that advise customers via WhatsApp, web, and social media. They recommend products, answer stock queries, and process orders 24/7.

  • Recommendations: "Customers like you also purchased..."
  • Real-time stock: "Available at the Toluca store"
  • Orders: Takes orders and schedules deliveries
USE CASE
AI-Powered Personal Shopper

A chatbot that knows your catalog and advises customers like an expert sales associate. Available on WhatsApp Business 24/7.

More Applications

Additional retail solutions

Dynamic Pricing

Automatically adjust prices based on demand, competition, and target margin.

Geoanalytics

Identify the best locations for new stores using demographic and behavioral data.

Smart Promotions

Design personalized promotions that maximize conversion rate and margin.

Computer Vision

In-store traffic analysis and empty shelf detection using camera feeds.

Results

Business impact

-30%

Reduction in dead inventory

+15%

Increase in cross-sell revenue

+20%

Improvement in customer satisfaction

-40%

Reduction in stockouts

Ready to transform your retail operation?

Schedule a session where we analyze your current sales data and show you AI-driven growth opportunities.

Schedule a Free Assessment

NEUROLAKE

Bringing intelligence to your data architecture. Experts in AI, Cloud, and Analytics for regional industry.

Contact
Toluca, Mexico City, Querétaro contacto@neurolake.com.mx +(52) 55-2780-7757
Technologies
Microsoft Fabric BigQuery Power BI Looker OpenAI Azure GCP
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Toluca, State of Mexico, Mexico